Privacy Policy

1. Who We Are

Abeer-al-Aqib ("we", "us", "our") is a proprietary business selling luxury perfumes and attars online. We operate the website at abeer-al-aqib.store. For any privacy-related queries, contact us at alhabibifragrance2015@gmail.com.

2. Information We Collect

We collect information you provide directly to us:

• Account information: Name, email address, phone number, and password when you register.
• Order information: Billing address, shipping address, and payment details when you place an order. We do not store full card numbers — payment data is handled by our payment processor (Razorpay).
• Communications: Messages you send us through the contact form or email.

We also collect certain information automatically when you visit our site:

• IP address, browser type, and device information
• Pages visited and time spent on the site
• Referring URL

3. How We Use Your Information

• To process and fulfil your orders
• To send order confirmations, shipping updates, and invoices
• To respond to your enquiries and provide customer support
• To send promotional emails if you have opted in (you may unsubscribe at any time)
• To improve our website and understand customer preferences
• To comply with legal obligations under Indian law

4. Sharing Your Information

We do not sell or rent your personal information. We may share it with:

• Payment processors: Razorpay, for secure payment handling
• Shipping partners: Blue Dart, Delhivery, DTDC etc., to deliver your orders
• Legal authorities: When required by law or court order

All third-party partners are bound by their own privacy policies and data protection obligations.

5. Cookies

We use essential cookies to keep you logged in and maintain your shopping cart. We do not use third-party advertising cookies. You can disable cookies in your browser settings, but some features of the site may not function correctly.

6. Data Retention

We retain your account and order data for as long as your account is active or as needed to provide services, comply with legal obligations, and resolve disputes. You may request deletion of your account at any time by contacting us.

7. Your Rights

Under the Information Technology Act, 2000 and applicable Indian data protection rules, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your account and associated data
• Withdraw consent for marketing communications at any time

To exercise any of these rights, email us at alhabibifragrance2015@gmail.com.

8. Data Security

We use industry-standard SSL encryption for all data transmitted through our website. Payment transactions are processed by Razorpay, which is PCI-DSS compliant. We take reasonable technical and organisational measures to protect your data from unauthorised access or disclosure.

9. Children's Privacy

Our website is not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically.